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Please look through all of the help pages before contacting our support desk.

If you still can not find the answers you are looking for please contact one of the following departments:-

Customer Support
For questions regarding:
sales (future or past)
any web site content questions
or any questions regarding the operational use of this web site,
please contact Customer Support using the customer support form on the right(Green Tab).

Tech Support
If you have found an error with this website or there is an error with your order, please contact Tech Support by completing as much of the tech support form on the right as possible(Grey Tab).

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Please complete as much information as possible: If your question is about an order already placed, please let us know your account number, the order number and the catalogue number of the item in question. Giving us this information will enable us to deal with your query quickly and efficiently as possible. If you do not give us enough information, we may not be able to answer your question.

Name: (e.g. James Materson)
email address:
Account Number: (e.g. X00001)
Order Number (e.g. 49459)
Specific Catalogue Numbers: (e.g. CHAN 9902 or FS 0021)
Your Operating System: (e.g. Windows 7 or Mac OSX)
The Web browser you are using: (e.g. Firefox version 3.6.3)

Question / Comments


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Please complete as much information as possible: If your question is about an order already placed, please let us know your account number, the order number and the catalogue number of the item in question. Giving us this information will enable us to deal with your query quickly and efficiently as possible. If you do not give us enough information, we may not be able to answer your question.

Name: (e.g. James Materson)
email address:
Account Number: (e.g. X00001)
Order Number (e.g. 49459)
Specific Catalogue Numbers: (e.g. CHAN 9902 or FS 0021)
Your Operating System: (e.g. Windows 7 or Mac OSX)
The Web browser you are using: (e.g. Firefox version 3.6.3)

Please give as much detail as possible as to the nature of the problem...


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